5 Must Have Features in Your Online Pharmacy System

3 min readOct 5, 2021

Here are some important features that you should add in your online pharmacy system.

Simple Design Format:

Nowadays there are many online pharmacies available in the market and most of them are quite difficult to use and very much hard to understand, So the most important thing is to have an easy to use design for your online pharmacy.

Customer Journey right from when the customer lands on your homepage to the final stage of checkout should be very simple with no complexity because it has been found that customers like to purchase their medication immediately without any hassle.

Self-Explanatory Medical Questionnaire:

A medical questionnaire that is required while picking the medication is a very important element. So it should be made in such a way that customers should not find it difficult while purchasing a product, it should function efficiently. Otherwise, it can result in a loss in conversation.

There should be enough space around elements, It should not look untidy.

Well-Optimized Product Search Feature:

Sometimes the nature of medication can overwhelm the customer, and thus the customer may want to search for a condition, or product.

Having a well-constructed and easy to use search feature helps the customer to find medication required in no time. If your search features are not efficient than the customer may not find the right or required medication which eventually leads to a loss in conversion.

Display All Important Legal Information:

It is very important to show legal information in the footer of the website, which includes address, contact number, trading names, and other important information related to pharmacy.

You will be breaking the law if you will try to hide this type of information from the public, and you will also lose potential customers in this case.

This information should be visible at your website in order to ensure that the customers will not see you as some kind of fraud.